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Basenautic

Invoices, card, plan changes and cancellation

Everything in the billing portal.

Settings → Billing → Manage billing opens Stripe's secure portal, where you can:

  • download invoices (with VAT),
  • change the card,
  • update billing details and VAT number,
  • switch plan or monthly/yearly: upgrades apply immediately (prorated); downgrades and shorter intervals apply at the end of the current period,
  • cancel: the subscription stays active until the end of the paid period, then the account becomes read-only. You can resume before then.

If a payment fails, a red banner appears; Stripe retries automatically. Update the card in the portal to keep the subscription.

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