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Basenautic

My emails go to spam

What to check.

  1. Ask recipients to add noreply@basenautic.com (or your own sender address) to their contacts.
  2. Make sure your company email is filled in (Settings → Company): it is the reply-to address and makes your emails more trustworthy.
  3. If you use your own SMTP, your domain needs correct SPF, DKIM and DMARC records at your email provider.
  4. Avoid templates that are only a link or only capital letters.
  5. Send a test email (Settings → Email server) and check the spam folder.

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