Automatic payment reminders

How Basenautic chases unpaid instalments for you.

Settings → Notifications → Automatic reminders (administrators).

Every day, at the time you choose, Basenautic checks every unpaid instalment (first payment and balance) and emails:

the client: the partner's email (direct bookings without a partner have no email to remind), and/or
the yacht owner: the owner email(s) on the yacht, as an unpaid-booking alert.

Setting	Default	Meaning
Email the client	off	Turn client reminders on
Alert the yacht owner	off	Turn owner alerts on
Remind N days before the due date	3	0 = no early reminder
Repeat every N days while unpaid	7	Spacing of follow-ups
Number of repeats after the due date	3	Then it stops
Send time (Greece)	09:00	When the daily run happens

Each reminder is sent once; the next one only after the repeat interval.
Switching reminders on never sends a backlog of old reminders: only the current step of each instalment is sent.
Paid instalments are never reminded.
Accounts in read-only mode send no automatic reminders.

Run now runs the check immediately and shows how many were sent, failed or skipped (no email address).

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